Quality Assurance : Your Guarantee
While our customers are the focal point of everything we do, their satisfaction is found in the high performance and quality standards that we set for ourselves. At API, we have developed a working policy of continuous improvement for value added benefits for our customers and end users. To achieve the high standards we set for ourselves, we have employed World Class Business philosophies. Through training, and continuous assessment of all that we do, we have succeeded in attracting and retaining top class staff that deliver on the goals we set. As part of API's whole Quality ethos, ISO 9001:2000 has been implemented at the Manufacturing plant. The program, which covers all aspects of design and manufacturing, administration and corporate management, is certified and audited periodically by the International Standards Organization. Ultimately it is API's aim to deliver a consistently high quality product in both performance and longevity, coupled with support and service to ensure our customers' expectations are both met and exceeded.